Book and manage your test

Customer service for driving licences +46 (0)771-17 18 19

For questions regarding driving tests and photography.
Opening hours:
Monday - Wednesday, Friday 8:00 am - 4:15 pm, Thursday 8.45 am - 4.15 pm
Open all hours if you need to cancel your appointment.

Do you have a question or do you want to leave an opinion?

Please write to us by filling in this form (form in Swedish)

Driving test offices

You can find our driving test offices on this page (page in Swedish)

You can schedule, reschedule or cancel your test in our booking service. In the booking service, you also pay the test fee and the fee for the photograph.

Book your test in our booking service

Please note that you are able to take the theory test in English, but that the instructor during your driving test speaks Swedish. If you need to take the theory test with an interpreter, please call our customer service at +46 (0)771 – 17 18 19.

Have your photograph taken before your first theory test

Everyone taking a driving licence test must have their photo taken in conjunction with their first theory test. You cannot supply your own photo. Therefore, you should make sure to arrive well in advance of your test.
Having your photograph taken for your driving licence is a requirement for being allowed to take the test. This also applies to those who already have a driving licence and are taking a test to be approved for a new licence category. Watch the video illustrating the process on the bottom of this page.

Identification requirement

In order to take a test at any of our driving licence offices, you need to be able to prove your identity with an acceptable and valid identification document. The photo on the id document must clearly show that it is you.

Acceptable identity documents

A Swedish SIS-marked ID card issued by a company or a government agency
A Swedish national ID card
An ID card issued by the Swedish Tax Agency
A Swedish driving licence
A Swedish passport
Other EU passports*
Passports from Faroe Islands, United Kingdom (Great Britain and Northern Ireland), Iceland, Liechtenstein, Norway or Switzerland

* An EU passport is issued by a European Union country and falls under the joint EC Regulation 2252/2004.

If you don't have a valid identification document

You are able to apply for an exeption if you don't have a valid identification document. Please note that:

your identity must be attested by a parent, other guardian, spouse, registered partner, grandparent or a child who has reached lawful age.
the application must be sent to the driving test office at least a week before your test.
the person certifying must attend to the driving test office and have one of the valid and approved identification documents.

An approved application is valid for driving licence test, ADR tests or for photography for driving licence renewal. Not for professional tests.

Application (in Swedish)

Rules for booking, rescheduling and cancellations

Booking

You book your test in our booking service. You're able to pay your test with VISA and MasterCard, with Swish or by invoice directly in the booking service.

If you are under the age of 18 by the time of your booking, you have to pay the test fee before taking your test - at least 25 hours prior to the test. If you are booking for category AM och A1 for the first time, you also pay the fee for the photograph.

If you are 18 or older, you are able to pay the test fee before or after the time of your test.

Rescheduling and cancelling

To reschedule a test, look for and select the tests you want to reschedule. In the next step, you will see the tests that will be cancelled when you make a new booking. You can cancel or reschedule your test by logging in to the test booking service or by calling our customer service for driving exams on +46 (0)771-171819. This can be done around the clock.
You can also call customer service if you do not have an e-ID or need to book a theory test with an interpreter.

Remember that rescheduling and cancellations need to be made no later than 24 hours before the test. If you cancel or reschedule too late, or fail to show up for your test, you will still have to pay the test fee.

If I get sick

If you get sick, it is important that you cancel your booking. If you come to the test even though you are sick, you may be refused to take your test.

If you cancel (with less than 24 hours to your test) and can prove that you have cancelled the test due to illness or similar circumstances, you do not need to pay the test fee. In that case you have to write to us.
Write to us by filling in this form.

It is important that you fill in:

Why you couldn't take the test
Your name, personal number and contact information
Which test you were supposed to take
Attached medical certificate

Practical driving tests in automatic transmission vehicles

If you are taking a practical driving test in an automatic transmission vehicle, the driving licence will be issued with a restriction stating that you are only allowed to drive vehicles with an automatic transmission.

In order to remove this restriction, you will need to complete a practical driving test in a vehicle with a manual transmission.

Vehicle requirements during practical driving tests

If you have been registered for the practical driving test via a driving school, normally a vehicle from the school is used. If you have been registered privately, you can take the test in one of our vehicles for a fee.

You reserve a vehicle at the same time as you book a time for the practical driving test. The test shall be taken in the vehicle reserved for the test. You cannot change vehicles at the time of the test.

Driving test protocol after completing the test

After the driving test, the record is sent to your email address if you provided one during the booking. You can easily add your email address under My details in the booking serive. Contact our customer serivce for driving exams if you want help to add you email address.

You can also download the record via the test booking service.

Book, cancel, rebook or pay your test here

Driving licence fees

Last updated: 2022-02-09

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