Personal data we collect about you
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When you browse the trafikkverket.se website, we collect personal data about you. Collection of personal data also occurs when you use our newsletter and/or text messaging services, case services, webshop, or use our services where login is required.
More detailed information about the processing of your personal data can be found below.
| Service | Personal data collected | Purpose | How long is the data retained? | Consequences if you refrain from providing your personal data |
|---|---|---|---|---|
| Surfing | Cookies (but generally no personal data). |
We use cookies for web analytics. Learn more about what cookies are and how we use them. |
The cookies are stored on your computer for a certain amount of time. |
You will not have full use of trafikverket.se. |
| E-mail and SMS services | E-mail address or mobile number, sometimes we collect your name. |
In order for you to obtain the information that you have ordered. |
Until you request removal, or that your e-mail address or phone number is no longer reachable. |
You will not receive e-mail with newsletters nor information via text message. |
| Case Services | Contact details, invoice details and representative information such as name, address, telephone number and e-mail address. |
In order for us to deal with and respond to your case. |
The data is retained as long as the case is active. Public documents prepared archived in connection with the case may contain personal data. |
We cannot attend to your case. You can contact us by telephone or post instead. |
| Webshop |
Name and address. |
In order to receive the products you have ordered. |
The data is retained for up to two years after the product has been delivered, in order for us to manage delivery tracking and any issues/complaints. |
You cannot purchase the item. |
| Services requiring a user account |
Name, personal ID number, address, telephone number, e-mail address. In some services, additional information may be |
In order to be able to log in and use the services, and so that we know who you are (secure identification). needed or may be voluntarily provided. |
Selective deletion (removal) is governed by the thinning decisions pursuant to the Swedish Archives Act. |
You cannot obtain the service or attend to the case. Depending upon the service, you can contact us via telephone, e-mail or postal mail. |
| Driving licence test services, book driving test |
Name, personal ID number, address, telephone number, e-mail address. |
In order to be able to log in and use the services. |
Your data will be saved for 10 years and then deleted according to the established deletion rules and procedures. |
You will not be able use the service. |
| Completed driving license tests and professional driving tests |
Information about your completed tests is communicated to the Transportstyrelsen, the Swedish Transport Agency. |
The legal basis for processing your personal data is the exercise of public authority pertaining to non-commercial driving licences and commercial (professional) driving license privileges. |